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Support Group

Public·70 members

Effective communication is crucial in healthcare, especially when interacting with a Nurse Case Manager (NCM). However, certain comments or questions can be inappropriate or offensive. Here's a brief guide on 'what not to say to a Nurse Case Manager'. Avoid statements like "You're just a nurse," which devalues their role and expertise. Refrain from demanding your case be their top priority, as NCMs handle multiple cases and prioritize based on urgency. Never ask them to "bend the rules," as it undermines their professional integrity. Avoid comparing them to other nurses, which can be demoralizing. Lastly, comments about their appearance or doubting their capabilities can be demotivating and disrespectful. Always remember, a respectful and understanding approach fosters better communication and care.

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